Who I work with
Websites for mobility shops and access suppliers
Show your products clearly and make it easy to ask for a home demonstration, with VAT relief explained properly.
I reply the same working day, in UK hours.
Or call 07935 996850 or book a call
5.0 from 31 Google reviews (checked Nov 2026)
I'm Luke Duff, a web designer in Sunderland. I can build websites for independent mobility shops and access suppliers. That means shops selling scooters, wheelchairs, riser recliners, adjustable beds and daily living aids, and the repairs and home demonstrations that go with them. I lead every project, so you deal with me from the first message to launch and after it. Most websites cost between £1,500 and £5,000.
I work with shops anywhere in the UK, on WhatsApp, the phone or Google Meet. The sites below already do key jobs a mobility shop's site needs: helping a customer choose the right product, showing prices and taking quote requests. Yours would be my first mobility shop.
Two sites with what a mobility shop needs
Both already do jobs a mobility shop's site has to do, for other kinds of business. Open each one and judge the work, or see everything I've built.
- Trades and local services
Box and Beam Joinery, Newcastle and Northumberland
Published prices and a quote button on every page, so a customer can see what something costs and ask in one tap.
A website for a Northumberland joinerVisit the live site: Box and Beam Joinery (opens in a new tab) - Professional and B2B services
Smart Payment Solutions, Sunderland
A tool that helps a customer work out which product suits them, then asks for a quote: the same job as choosing the right scooter or chair.
A website for Smart Payment Solutions, SunderlandVisit the live site: Smart Payment Solutions (opens in a new tab)
…Start to finish was an organised and methodical process with professional, clear and concise communication throughout.
What a mobility shop's website needs
The site's main job is to show what you sell clearly and make it easy to ask for a home demonstration.
- Products you can updateAdd and change products, prices and photos yourself whenever the showroom changes.
- VAT relief, with the conditionsShow which products may qualify for VAT relief, and explain who can claim it. There's more on that below.
- Home demonstration requestsA short form to ask for a home demonstration, with the details you need to arrange the visit.
- Repairs and servicingA page for repairs and servicing, with a simple way for customers to ask for help.
- Your showroomOpening hours, parking and a map for anyone visiting in person.
- Easy to read and useLarge text and clear buttons that are easy to see and press, on a phone or a computer.
VAT relief, explained the right way
If a customer is disabled, they may be able to buy certain goods without paying VAT. HMRC's guidance (opens in a new tab) lists goods such as wheelchairs, certain types of mobility scooters, specialist beds, chair and stair lifts, and rise and recline chairs.
HMRC also says it's the seller's job to check whether goods can be sold VAT-free. So the decision stays with you. The website's job is to say clearly which products may qualify, explain who can claim and link to HMRC's guidance.
I'll word it with you, and I won't call a product VAT-free unless you've told me it is. This isn't tax advice.
From a free call to launch: 3 to 6 weeks for a standard site
Call.
You tell me what you sell, about your showroom and how home demonstrations work. The call is free and takes 15 minutes.
Price.
I send you a fixed price in writing. You pay half to start.
Build.
I build it. You see the site on a private preview link before it goes live and send changes by WhatsApp or email. Two rounds of changes are included. Nothing gets added that you didn't ask for.
Launch.
You pay the other half, the site goes live, and it's yours.
A standard site takes 3 to 6 weeks.
What a mobility shop website costs
Most websites I build cost between £1,500 and £5,000, and smaller sites start at £795. An online shop is priced after a call. Before I start, you get a fixed price in writing. You pay half to start and half before the site goes live. I'm not VAT registered, so the price you see is the total. A standard site takes 3 to 6 weeks, and two rounds of changes are included.
After launch, looking after the site is optional: Care+ website maintenance at £49 a month, or a plan shaped to your site, priced after a call.
I reply the same working day, in UK hours.
Most websites
£1,500 to £5,000
From £795
- A fixed price in writing
- Half to start, half before launch
- No VAT to add
What stays yours
Your web address is registered in your name from day one.
Once the site is paid for, it's yours, along with everything on it: the files, the words and the photos.
Your Google Business Profile stays yours. I'm added as a manager, and you stay the owner.
If you ever move on, you get everything within 10 working days.
I've written more about who owns your website.
Questions from mobility and access businesses
Can customers buy online?
Yes, if you want an online shop. Or the site can take enquiries instead, so customers can ask questions, try a product at home or check VAT relief before they buy. You choose.
Can I update products and prices myself?
Yes. You can change your own words and photos, products and prices included, without waiting for me or paying me. That's true whether I build your site on WordPress or Next.js.
Will the website be accessible?
My aim is a site that's easy for everyone to use: readable text, strong contrast, clear buttons and pages that work with a keyboard. I don't certify sites against an accessibility standard, so if you need a formal audit, that's a job for a specialist.
Can the website handle VAT relief?
It can show which products may qualify, explain who can claim and link to HMRC's guidance (opens in a new tab). Checking eligibility stays with you, as HMRC says it's the retailer's job. This isn't tax advice.
How much does a mobility shop website cost?
The same as any website I build. Prices start from £795, and most cost between £1,500 and £5,000. You get a fixed price in writing before work starts, and that's the total, with no VAT to add.
More questions about your website
Not answered here?
Send me your question on WhatsApp and I'll answer it myself.
I reply the same working day, in UK hours.
Tell me about your shop and what you sell
I reply the same working day, in UK hours.
Or ring 07935 996850. If I can't pick up, leave a message or WhatsApp me.
Already have a site? I'll look it over for free and get back to you within 2 working days. Get a free website check
5.0 from 31 Google reviews (checked Nov 2026)