Luke Duff

BlogGetting found on Google

Local SEO for North East Tradespeople: The 5 Things That Actually Work

In short

  • Sort your Google Business Profile first. Google says businesses with complete and accurate info are more likely to show up in local results.
  • Ask every customer for a Google review, the same way each time. Steady, real reviews help people choose you, and Google counts reviews towards how prominent your listing is.
  • Get a fast mobile site with a clear page per service and per area you cover.
  • Keep your name, address and phone number identical everywhere online.
  • Put up photos of real jobs. Before-and-afters do the selling for you.
  • Ignore blog-a-day advice, backlink packages and social media obsession. Not your priority.

If you fit kitchens in Washington or rewire houses in Gateshead, you do not have three evenings a week to learn marketing. You have a van to load, quotes to send, and a phone that rings when it feels like it. So here is the honest version: local SEO for tradespeople comes down to about five moves. If SEO is a new word to you, start with what SEO is. Do these five properly and you give yourself a better chance of more calls. Everything else is noise a lot of people will happily sell you.

I'm Luke, a web designer in Sunderland, and I help local businesses show up when someone in their town searches "plumber near me" or "extension builder North East". This is the list I would start with, no jargon, no filler. If you want a site built around it, have a look at my websites for North East trades.

Google Business Profile: do this before anything else

When someone searches "electrician Sunderland" on their phone, a map with a few businesses pinned to it often appears near the top. That is the local pack, and getting into it can be worth more than a lot of clever website work. The profile is free (opens in a new tab).

Claim your profile, then fill in every field. Pick the most specific primary category Google offers for your trade, rather than a broad one like "Contractor". Add your service areas: list the actual towns you cover, Houghton, Chester-le-Street, Peterlee, whatever is realistic. Google says you can set up to 20 service areas (opens in a new tab), and that the boundaries of your overall area shouldn't be more than about two hours of driving time from where your business is based. Put your real opening hours, your mobile number, and a short description of what you do. Add your services as separate items.

Then keep it alive. Post a photo of a finished job now and then. Google says businesses with complete and accurate info are more likely to show up in local results (opens in a new tab). If you are not showing on the map at all, that is usually a fixable problem. I wrote a full walkthrough on why your business isn't showing on Google Maps and how to fix it. If you want a hand with the Google Business Profile set-up, see how I can help with Google Business Profile set-up.

Reviews: the thing that wins the job

Imagine two joiners in South Shields, same price, same day availability. One has 47 Google reviews, the other has three. Who gets the call? You probably already know. Reviews are the closest thing you have to word of mouth working while you sleep. Google says more reviews and positive ratings can help your local ranking (opens in a new tab), and they give a customer something to check before they ring you.

The whole game is asking. A customer can be happy with your work and simply never think to leave a review. So make it easy, and ask every customer the same way. When you finish a job, you might say: "If you've got a spare minute, a quick Google review really helps me out. Shall I text you the link?" Then send it and let them do it when it suits them. Google's review policy says businesses should not pressure customers to leave reviews while they are on the premises (opens in a new tab), and should not ask for specific content, so keep it light.

  • Get a short review link from your Business Profile and save it as a text you can send in seconds.
  • Ask every customer, not only the ones who seem happy. Google's policy says not to selectively ask for positive reviews.
  • Aim for a steady trickle. A regular flow looks more natural than a burst followed by nothing.
  • Reply to reviews. A calm, professional reply to a bad review shows future customers how you handle problems.

Never buy reviews or write fake ones, and never offer a discount or freebie for one. Google says offering incentives is not allowed (opens in a new tab), and fake engagement is removed. For the full how-to, see my guide on getting more Google reviews. Real and steady wins.

A fast mobile site with proper service and area pages

Assume the person looking for a tradesperson is on their phone, stood in the mess that needs sorting. If your site is slow to load or the number is hard to tap, they can easily go to the next firm. Fast and simple beats fancy.

Here is where a lot of trades go wrong: they have one page that says "Everything across the North East" and expect it to rank for everything. A page that covers everything gives people, and Google, little to match to a specific search. If you are a builder, a separate page for extensions, loft conversions and driveways, each properly written about that job, gives a clearer match.

Same with location. A page titled "Loft conversions in Sunderland" is a clearer match for that search than a generic homepage. If you genuinely work across a few towns, a handful of honest area pages helps. Do not spin up fifty thin pages for villages you have never worked in. Google's spam policies describe doorway abuse (opens in a new tab) as pages created to rank for specific, similar search queries, and sites that violate its policies may rank lower or not appear in results at all.

Quick test: pull your own site up on your phone on mobile data, not office wifi. If it is slow to load or you have to pinch-zoom to tap the phone number, that could be costing you jobs.

Each service page needs the basics: what the job involves, the areas you cover, a few photos, and a big, obvious "call me" button. Add a rough price or a "from" figure if you are comfortable doing so. You do not need animations or a fancy booking system. You need it to load quickly and make ringing you easy. And once the enquiry arrives, what happens after the enquiry matters too: how quickly you reply and how you follow up a quote. A tool for that, Quote Desk for trades, is coming soon.

Consistent name, address and phone number everywhere

This one is boring, so people skip it, which is exactly why sorting it can give you an edge. Your business details turn up all over the web: your website, your Business Profile, Yell, Checkatrade, Facebook, Bark, your Trustpilot page. If your number is different in three places and your address is written five ways, customers, and Google, can be left guessing which is right.

Pick one exact format for your business name, address and phone number (the industry calls it your NAP) and use it identically everywhere. "Ltd" or "Limited", "Road" or "Rd", mobile or landline: choose and stick to it.

  • List your firm on the big free directories: Yell, Bing Places, Facebook, and the trade ones like Checkatrade or Rated People if you use them.
  • Copy and paste your details so they are character-for-character the same.
  • If you have moved or changed number, go back and update the old listings. Stale entries can send customers to the wrong number.

Do it once, properly, and then keep it up to date.

Photos of real jobs

Stock photos of shiny bathrooms fool nobody. Photos of a bathroom you actually fitted, with a proper before-and-after, can do more selling than any paragraph you could write. People want proof you can do the specific thing they need, in a house that looks a bit like theirs.

Get in the habit: snap a "before" on your phone when you arrive, and an "after" when you are done. It takes a moment. Those photos can go on your Google Business Profile, on your service pages, and they double as social posts if you fancy it. A landscaper showing a scruffy garden turned into a proper patio does not need a sales pitch, the photo is the pitch.

What to ignore (for now)

Just as important as the to-do list is the ignore list, because your time is limited and there is a lot of rubbish advice aimed at trades.

  • Daily blogging. You do not need a post a week about "top ten boiler tips". A few solid service pages are a better use of your time than a pile of thin blogs. Write occasionally if you enjoy it, but it is not a priority.
  • Cheap backlink packages. Google lists buying or selling links for ranking purposes (opens in a new tab) as link spam. Skip it entirely.
  • Chasing every social platform. You do not need TikTok to fit kitchens. If you post job photos anywhere, one channel is plenty. It supports the work above, it does not replace it.
  • Redesigning your site every year. A fast, clear site does not need constant tinkering. Get it right, then leave it.

The honest bottom line

Local SEO for tradespeople is not complicated, it is just work that a lot of firms do not get round to. Nail your Google Business Profile, build up real reviews, get a fast site with proper service and area pages, keep your details consistent, and show real photos of real jobs. That is the lot. Do those five and you will have covered the basics.

If you would rather have someone sort the website and profile side while you get on with the actual graft, that is the sort of thing I help local businesses with. Get in touch and I will tell you straight what is worth doing first for your business. I reply the same working day, in UK hours.

Frequently asked questions

How long does it take to see results from local SEO?

There is no fixed timescale. Google says some changes take effect within hours and others take several months (opens in a new tab), and it suggests waiting a few weeks before judging whether your work is helping. Keep doing the five things consistently.

Do I need a website at all if I'm focusing on Google Business Profile?

It depends on your business, and I have written a separate guide on whether you need a website if you have a Google Business Profile. A profile can get people to find you. A website is where they can check you out properly, see your past work and find your phone number without hunting. Either way it needs to be fast and mobile-friendly, but it does not need to be fancy.

What if customers won't leave reviews?

Do not force it. Ask every customer once, clearly, and make it easy. Some will ignore it, and that is normal. The reviews you do get matter far more than a number inflated by paying for reviews. More reviews and positive ratings can help your local ranking.

Should I be on Facebook and Instagram?

Only if you have the time. Start with the five jobs above: your Google Business Profile, reviews, your website, consistent details and job photos. If you have a few spare minutes a week, posting your before-and-after photos on Facebook can be a simple extra.

My business covers a huge area: how do I list all my service areas?

List the towns and villages you realistically serve in your Google Business Profile's service area section. Google allows up to 20 service areas. Avoid padding it with areas you rarely work in: Google's guidelines say your service area should be accurate and precise (opens in a new tab).

Not sure where to start?

If you've read a post and want a second pair of eyes on your own site, send me your web address.

I reply the same working day, in UK hours.

Or ring 07935 996850. If I can't pick up, leave a message or WhatsApp me.

Or get a free website check. I look at it myself, and your report arrives within 2 working days.

5.0 from 31 Google reviews (checked Nov 2026)