Hi, I’m Luke Duff, a Sunderland-based web designer and IT consultant. I specialise in creating custom, user-friendly websites that help small businesses succeed online. With a deep understanding of local challenges, I offer personalised solutions to meet your unique needs. Let’s work together to bring your vision to life.
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Client: D&G Minibus Hire · North East England · Service-Based Business
D&G Minibus Hire needed a proper online presence that matched the quality of their service. Their old website was dated, unclear, and not converting — creating friction for customers and extra admin for the business.
The goal was to rebuild the website as a modern lead-generation and booking tool: clearer services, stronger trust signals, mobile-first design, and a streamlined enquiry process that captures the right details upfront.
| Problem | Solution Implemented |
|---|---|
| Outdated, unclear website | Full redesign with modern layout, stronger hierarchy, and consistent styling to make the brand feel credible. |
| Confusing service structure | Clear breakdown of booking types so customers instantly understand what is offered. |
| Time wasted on vague enquiries | Implemented structured booking forms that collect key trip details upfront to streamline quoting. |
| Weak local visibility | Built SEO-friendly page structure targeting local search intent across the North East. |
| Inconsistent branding | Created a refreshed logo and consistent visual identity across the website. |
EXCELLENT Based on 15 reviews Posted on David OwensTrustindex verifies that the original source of the review is Google. I would highly recommend Luke, Luke exceeded all my expectations. Communicated regularly throughout the process and extremely professional. First class service!!!Posted on Davie BoylenTrustindex verifies that the original source of the review is Google. Luke's work is second to non. He is very professional and his communication is great. He talked me through the full process and being honest and realistic... that's very rare these days. Would highly recommendPosted on billy wrightTrustindex verifies that the original source of the review is Google. I am totally pc illiterate and Luke has been a godsend for me. I love my new website, something I could never dreamed about doing, nothing was to much bother to him . I can't recommend him highly enoughPosted on Suzanne CanningTrustindex verifies that the original source of the review is Google. I’m absolutely delighted with the website Luke created for my business, Lightrom. From the very beginning, he demonstrated a clear understanding of my vision and needs. He listens attentively, communicates effectively, and always delivers on time. I couldn’t be happier with the outcome and highly recommend Luke to anyone looking for a reliable and talented web designer. Thank you, Luke, for your dedication and excellent work!Posted on Alex ParkinsonTrustindex verifies that the original source of the review is Google. I can’t thank Luke enough for the thought and effort he put into creating my business website. What felt like a distant dream, he brought to life — and absolutely nailed it. With very little to go off, he still managed to deliver a clean, professional site on time and exactly how I imagined. From the video catch-ups to talk through the process to the ongoing support, he was helpful every step of the way. I wouldn’t go to anyone else. Highly recommend! Thanks again Luke!Posted on grace BungoniTrustindex verifies that the original source of the review is Google. Very professional and amazing website! Very happy!Posted on StopTec LtdTrustindex verifies that the original source of the review is Google. Luke developed a professional website for my New Zealand construction company, seamlessly translating our vision into a functional and effective online presence. His responsiveness and dedication to fulfilling our requirements were exemplary. I highly recommend Luke for website development services.Posted on Ben NormanTrustindex verifies that the original source of the review is Google. Great working with LukePosted on Kyle RichardsonTrustindex verifies that the original source of the review is Google. Luke was most helpful in updating my sitePosted on Lisa JacksonTrustindex verifies that the original source of the review is Google. Very happy with service, Luke couldn’t have helped enough and was at hand at all times with any queries and any help I needed during and after setting up my website 😊Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
I can’t thank Luke enough for the thought and effort he put into creating my business website. What felt like a distant dream, he brought to life — and absolutely nailed it. With very little to go off, he still managed to deliver a clean, professional site on time and exactly how I imagined.
From the video catch-ups to talk through the process to the ongoing support, he was helpful every step of the way. I wouldn’t go to anyone else. Highly recommend!
Thanks again Luke!