Hi, I’m Luke Duff, a web designer and IT consultant from Sunderland. I build proper websites for small businesses and sort out the tech that most people don’t have the time or patience for. No agency, no account managers, no jargon: just me doing the work, and picking up the phone when you need me. Tell me what you’re after and I’ll get your business online properly.
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Client: Smart Payment Solutions Ltd · Paul Huxley · B2B Financial Services
Smart Payment Solutions needed a full online presence built from the ground up — a professional B2B website that could generate leads, explain their product range clearly, and handle inbound enquiries at scale.
The core challenge was product complexity. They offer a wide range of POS terminals across multiple providers, each suited to different business types and preferences. The client needed a way for visitors to self-select the right product without requiring a sales call for every enquiry.
On top of that, Paul manages all product data himself in a Google Sheet — so the solution had to allow live product and pricing updates with zero developer involvement.
| Problem | Solution Implemented |
|---|---|
| No online presence or lead generation | Built a full Next.js 15 B2B website from scratch — fast, modern, mobile-first, deployed on Vercel with ISR caching for performance. |
| Product range too complex to explain statically | Built a dynamic POS recommendation engine — visitors input their business type and preferences, the tool scores and ranks matching terminals from the live product catalogue. |
| Client needed to update products without a developer | Connected the site directly to a private Google Sheet via the Sheets API v4 — Paul updates products, pricing, and features in a spreadsheet and the site reflects changes within 60 seconds automatically. |
| High volume of vague enquiries wasting sales time | Built 9 structured enquiry and quote forms covering every service type, each pre-qualifying leads with the right details upfront to streamline the sales process. |
| Risk of spam across multiple public forms | Implemented reCAPTCHA v3 + CSS honeypot on all forms and all API routes, with server-side token enforcement to prevent bypass — site fully protected without friction for real users. |
| No content marketing infrastructure | Integrated a headless WordPress CMS as the blog backend — Paul publishes posts in WordPress, the Next.js site fetches and renders them with full SEO metadata, auto-updating sitemap included. |
| GDPR compliance and analytics | Built a consent banner that gates GA4 behind explicit user acceptance — fully UK GDPR compliant. Analytics only fire after consent, spam protection always runs regardless. |
EXCELLENT Based on 24 reviews Posted on Google philip bedfordTrustindex verifies that the original source of the review is Google. I first met luke in Danang Vietnam , Who came to my clinic to see me for a Sports Massage? I really nice guy genuine and is upfront with everything he talks about very passionate about his work. After treating Luke for his issues I spoke about my business and for him to take a look at my present website and gave me an audit and ideas of how to improve on it and things that could mive me forward with clients . I have recently spoken to him again, and I am looking forward in the not to near future to working with him and pushing my business forward . Thanks again Luke 😀👍Posted on Google Connor GreenTrustindex verifies that the original source of the review is Google. Would highly recommend Luke to anyone, great working with him as always. Every website he touches is truly top tier, will definitely be working with him for my next project.Posted on Google Cameron FinlayTrustindex verifies that the original source of the review is Google. Luke has been extremely helpful with our ecommerce build, taking the time to understand our team’s needs. He provided thorough handover documentation and made adjustments to ensure everything was right for us. We would highly recommend Luke to anyone looking for web designer.Posted on Google Stacey MerchantTrustindex verifies that the original source of the review is Google. I’m so happy with my website. Luke has been so brilliant throughout the full website building, he was very detailed in the planning stage and aesthetically creative for the design. My website is a huge improvement on my previous one, it flows incredibly well and he has designed it with my target audience in mind. Not only that, but Luke’s communication was top throughout and kept me updated at all stages. I would highly recommend LukePosted on Google Ciaran MurphyTrustindex verifies that the original source of the review is Google. Luke is the best web designer I've ever used. He explains everything clearly and guides you to get a better end product than you thought possible.Posted on Google Mark HaywoodTrustindex verifies that the original source of the review is Google. Great service from start to finishPosted on Google Stacey MerchantTrustindex verifies that the original source of the review is Google. Luke was super fast at identifying and solving my website security problem. He kept me updated throughout the process and has given me help and advice to prevent it happening again.Posted on Google Paul HuxleyTrustindex verifies that the original source of the review is Google. Amazing quality of work and very professional. Faultless project; Start to finish was an organised and methodical process with professional, clear and concise communication throughout. Luke delivered an exceptional website, even with some technical challenges set, he rose to the task and delivered with ease. Any process step that that required my input or completion was communicated efficiently and simply by Luke, resulting in no confusion nor mistakes on my side, much to Lukes credit! In summary Luke has created a website of great quality via a very professional project journey. I strongly recommend his services.Posted on Google Pamela whitehurstTrustindex verifies that the original source of the review is Google. More than happy with lukes work ,did what he said he'd do and the works flooding in ,thank lukePosted on Google David OwensTrustindex verifies that the original source of the review is Google. I would highly recommend Luke, Luke exceeded all my expectations. Communicated regularly throughout the process and extremely professional. First class service!!!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
I can’t thank Luke enough for the thought and effort he put into creating my business website. What felt like a distant dream, he brought to life — and absolutely nailed it. With very little to go off, he still managed to deliver a clean, professional site on time and exactly how I imagined.
From the video catch-ups to talk through the process to the ongoing support, he was helpful every step of the way. I wouldn’t go to anyone else. Highly recommend!
Thanks again Luke!