Hi, I’m Luke Duff, a Sunderland-based web designer and IT consultant. I specialise in creating custom, user-friendly websites that help small businesses succeed online. With a deep understanding of local challenges, I offer personalised solutions to meet your unique needs. Let’s work together to bring your vision to life.
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Client: Smart Payment Solutions Ltd · Paul Huxley · B2B Financial Services
Smart Payment Solutions needed a full online presence built from the ground up — a professional B2B website that could generate leads, explain their product range clearly, and handle inbound enquiries at scale.
The core challenge was product complexity. They offer a wide range of POS terminals across multiple providers, each suited to different business types and preferences. The client needed a way for visitors to self-select the right product without requiring a sales call for every enquiry.
On top of that, Paul manages all product data himself in a Google Sheet — so the solution had to allow live product and pricing updates with zero developer involvement.
| Problem | Solution Implemented |
|---|---|
| No online presence or lead generation | Built a full Next.js 15 B2B website from scratch — fast, modern, mobile-first, deployed on Vercel with ISR caching for performance. |
| Product range too complex to explain statically | Built a dynamic POS recommendation engine — visitors input their business type and preferences, the tool scores and ranks matching terminals from the live product catalogue. |
| Client needed to update products without a developer | Connected the site directly to a private Google Sheet via the Sheets API v4 — Paul updates products, pricing, and features in a spreadsheet and the site reflects changes within 60 seconds automatically. |
| High volume of vague enquiries wasting sales time | Built 9 structured enquiry and quote forms covering every service type, each pre-qualifying leads with the right details upfront to streamline the sales process. |
| Risk of spam across multiple public forms | Implemented reCAPTCHA v3 + CSS honeypot on all forms and all API routes, with server-side token enforcement to prevent bypass — site fully protected without friction for real users. |
| No content marketing infrastructure | Integrated a headless WordPress CMS as the blog backend — Paul publishes posts in WordPress, the Next.js site fetches and renders them with full SEO metadata, auto-updating sitemap included. |
| GDPR compliance and analytics | Built a consent banner that gates GA4 behind explicit user acceptance — fully UK GDPR compliant. Analytics only fire after consent, spam protection always runs regardless. |
EXCELLENT Based on 15 reviews Posted on David OwensTrustindex verifies that the original source of the review is Google. I would highly recommend Luke, Luke exceeded all my expectations. Communicated regularly throughout the process and extremely professional. First class service!!!Posted on Davie BoylenTrustindex verifies that the original source of the review is Google. Luke's work is second to non. He is very professional and his communication is great. He talked me through the full process and being honest and realistic... that's very rare these days. Would highly recommendPosted on billy wrightTrustindex verifies that the original source of the review is Google. I am totally pc illiterate and Luke has been a godsend for me. I love my new website, something I could never dreamed about doing, nothing was to much bother to him . I can't recommend him highly enoughPosted on Suzanne CanningTrustindex verifies that the original source of the review is Google. I’m absolutely delighted with the website Luke created for my business, Lightrom. From the very beginning, he demonstrated a clear understanding of my vision and needs. He listens attentively, communicates effectively, and always delivers on time. I couldn’t be happier with the outcome and highly recommend Luke to anyone looking for a reliable and talented web designer. Thank you, Luke, for your dedication and excellent work!Posted on Alex ParkinsonTrustindex verifies that the original source of the review is Google. I can’t thank Luke enough for the thought and effort he put into creating my business website. What felt like a distant dream, he brought to life — and absolutely nailed it. With very little to go off, he still managed to deliver a clean, professional site on time and exactly how I imagined. From the video catch-ups to talk through the process to the ongoing support, he was helpful every step of the way. I wouldn’t go to anyone else. Highly recommend! Thanks again Luke!Posted on grace BungoniTrustindex verifies that the original source of the review is Google. Very professional and amazing website! Very happy!Posted on StopTec LtdTrustindex verifies that the original source of the review is Google. Luke developed a professional website for my New Zealand construction company, seamlessly translating our vision into a functional and effective online presence. His responsiveness and dedication to fulfilling our requirements were exemplary. I highly recommend Luke for website development services.Posted on Ben NormanTrustindex verifies that the original source of the review is Google. Great working with LukePosted on Kyle RichardsonTrustindex verifies that the original source of the review is Google. Luke was most helpful in updating my sitePosted on Lisa JacksonTrustindex verifies that the original source of the review is Google. Very happy with service, Luke couldn’t have helped enough and was at hand at all times with any queries and any help I needed during and after setting up my website 😊Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
I can’t thank Luke enough for the thought and effort he put into creating my business website. What felt like a distant dream, he brought to life — and absolutely nailed it. With very little to go off, he still managed to deliver a clean, professional site on time and exactly how I imagined.
From the video catch-ups to talk through the process to the ongoing support, he was helpful every step of the way. I wouldn’t go to anyone else. Highly recommend!
Thanks again Luke!